Sarah Best, B.Sc., MHM, CCRP, is a Manager of Research Operations for Lawson Research Institute. With a Master of Health Management from McMaster, a Bachelor’s (Hon.) Health Sciences from the University of Waterloo, and a certification as a Clinical Research Professional (CCRP), she has been part of the St. Joseph’s family in various roles since 2006. Her research interests include both the implementation and operationalization of research.